“Marked delivered but not received” – How many can you get before deactivation?

The dreaded yet inevitable. A customer reports not receiving a package that was marked delivered. This means one of four things. The package was hidden too well and the customer couldn’t find it (most likely), package delivered to wrong address (likely), the package was stolen (somewhat likely), the customer is being untruthful and trying to … Continue reading “Marked delivered but not received” – How many can you get before deactivation?