A new email from Amazon is making it’s rounds to the inboxes of some Amazon Flex drivers. This email claims that the recipient has been busted using bots to schedule blocks with Amazon. Many drivers who have received this are frustrated and swear that they have never used a bot. It seems that Amazon’s detection mechanism is receiving a false positive.
Multiple Devices
As we know, when drivers use bots that usually means they’re giving their login credentials to some service who then use those credentials to catch blocks for the driver. It seems that Amazon is detecting this and when a drivers Flex account frequently switches between multiple devices then they’ll be flagged for botting.
This is all well and good until you consider that some drivers, who are not botting, have more than one smartphone. These drivers use the same Amazon Flex account on both phones and switch between them throughout the day. As a result these drivers are being falsely accused of botting.
Tips to Avoid It
Leaving the Amazon Flex app open in the background on one device and then logging into the same account on another phone may trigger their detection. Be sure to fully close or force quit the Amazon Flex app before switching devices.
Also, never give your Amazon Flex login to anyone for any reason. Doing this is a huge risk and a sure fire way to get deactivated.
See the videos below for how to fully close and force quit the Flex app:
Summary
Amazon Flex is doing good work to detect the bot users but it seems that their detection system is flawed. If you use the same Flex account across multiple devices then be sure to fully close or force quit the app before switching.
Have you wrongly received this email from Amazon? Let us know in the comments or discuss it in the forums: forum.flexswag.us/
Appreciate it!