“Marked delivered but not received” – How many can you get before deactivation?
The dreaded yet inevitable. A customer reports not receiving a package that was marked delivered.…
How customer service professionals deal with rude customers
In the spirit of promoting professionalism. One of the main goals of Flex Swag. We…
Amazon Flex the ideal gig for introverts
This time last year I was in Idaho training to become an over-the-road tractor trailer…
Amazon Flex driver support – The good and the not so good
Did you know that the Amazon call center agents work from home? Or otherwise known…
Offline Navigation Apps – A must have for Flex Drivers
Seasoned drivers already know. Sometimes we get sent out to the boondocks where normal navigation…
Signed up for Flex – On-boarding Complete – No Offers? Here’s Why
Once you get the background check complete and everything is set up and ready to…
Five common mistakes new Amazon Flexer’s make – Logistics
The Amazon Flex on-boarding videos, while informative, are pretty boring. Like most things you're not…
Smile! You’re on Camera
You ever see those "Smile you're on Camera" signs? I don't like those signs. They…
Prime Now, Logistics, HotWheels, Fresh, Amazon Flex. What does it mean?
When you first get on with Amazon Flex you might become confused by all the…
Merging of Prime Now and Logistics – What it’s like
Is your area about to merge Prime Now and Logistics? This happened in Oregon a…
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